Vasileios Vasileiadis Get a quote
About Services Blog Contact Get a quote
01 WHY IT MATTERS

The decision happens on Google, before anyone reaches your website

Your Google Business Profile is what appears in the map pack, in Google Maps, and in the panel on the right of a search result. For a local business it is usually the most-seen thing you own online — more than the website, and far more than any single social post. It is also one of the few places where being thorough is genuinely rewarded.

WHAT GOOGLE SAYS

Three things worth knowing

These are not marketing claims. They come straight from Google's own documentation for business owners.

  • Complete profiles appear more often. Google states that "businesses with complete and accurate info are more likely to show up in local search results." Hours, categories, services, and photos all count as information.
  • Reviews feed into local ranking. Under the prominence factor, Google states that "more reviews and positive ratings can help your business's local ranking." Reviews are not only social proof — they are an input.
  • The results are measurable. A Business Profile reports calls, direction requests, website clicks, bookings, and the search terms people used to find you. You do not have to guess whether it is working.

Sources: Google Business Profile Help — Tips to improve your local ranking on Google and Understand your Business Profile performance & insights. Quotes checked 6 September 2026.

02 / THE OUTCOME

What you get

GET A FREE AUDIT →

The goal is simple: when someone nearby searches for what you sell, you show up, you look credible, and getting in touch is easy.

  • Better visibility in Google Search and on Google Maps
  • More calls, bookings, and visits to your door
  • A stronger, more trustworthy first impression
  • More customer reviews, asked for in a way that does not feel awkward
  • Professional replies to both positive and negative reviews
  • Accurate opening hours, services, photos, and business information — including over holidays
  • A clear monthly report showing what actually changed
03 / THE WORK

What's included

  • Profile optimisation. Categories, services, attributes, description, photos, and the structural details most listings never fill in.
  • Review strategy. A practical way to ask happy customers for reviews, built around how your business actually runs.
  • Review responses. Written in your voice, on a regular schedule, for good reviews and difficult ones alike.
  • Regular updates. Posts, offers, seasonal hours, and new photos, so the profile looks maintained rather than abandoned.
  • Performance tracking. Calls, direction requests, website clicks, and bookings, reported monthly in plain language.
  • Google Ads. Optional, and only when there is a clear reason for it.

One person does this work — the same person you speak to on the first call. Pricing is scoped per business and per location, and you will know what it costs before anything starts.

04 WHO IT'S FOR

Any business where customers come to you

Cafés and restaurants. Salons, barbers, and spas. Clinics, dentists, and physiotherapists. Shops, gyms, and studios. Plumbers, electricians, and other tradespeople. Guesthouses, tour operators, and rental businesses. If someone can search for what you do, find you on a map, and turn up or call — this applies to you.

What changes between industries is the detail: which categories fit, which photos matter, how often people leave reviews, and what a good month looks like. That part gets worked out for your business specifically, not copied from a template.

05 COMMON QUESTIONS

Straight answers

Can you guarantee that my business will rank first on Google Maps?

No, and neither can anyone else. Google does not sell or guarantee local rankings, and any agency that promises a position is guessing. What I can do is make sure your profile is complete, accurate, active, and better maintained than the businesses you compete with — and then report honestly on what changes.

What if my Google Business Profile doesn't exist yet?

That's a normal starting point. The first step is creating the profile and completing Google's verification, which usually means a postcard, phone call, or video check depending on the business type. Once it's verified, the optimisation work begins.

Do you reply to negative reviews as well?

Yes. Negative reviews matter more than positive ones, because future customers read them closely. Replies are written in your voice, stay calm and factual, and come to you for approval whenever the situation is sensitive.

Do I need Google Ads as well?

Not necessarily. The Business Profile work stands on its own, and it's usually the better first investment because it improves results you aren't paying per click for. Google Ads is available as an add-on when there's a clear reason for it — a new location, a quiet season, or a service you want to push.

I have more than one location. Does that change things?

Yes. Each location needs its own profile, its own categories, and its own review handling. Pricing is scoped per location, and the monthly report separates them so you can see which location is performing and which one needs attention.

NO COST, NO OBLIGATION

Find out how your profile looks to the people searching for you.

GET A FREE AUDIT
06 FREE AUDIT

Request your free Google Business Profile audit

Send the details below and you'll get a short written review of your current Business Profile: what's set up well, what's missing, and the three things worth fixing first. No charge, and no obligation to work together afterwards. Replies usually go out within two working days.

By submitting, you agree to the privacy policy. Your details are only used to reply to you.